This Privacy Policy explains how your personal data is collected and used (under certain circumstances). It also outlines the procedures followed to ensure the confidentiality of your information. Finally, it defines your available options regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.

Protecting your data is extremely important to us. Therefore, your name and other related information will be used as outlined in this Privacy Policy. We collect information only when necessary or when it is directly relevant to our dealings with you. We will retain your data in accordance with the law or for the purposes for which it was collected. You can browse the website without providing any personal information. Your identity remains anonymous throughout your visit unless you have an account that you access using your username and password.

We may need to collect your information if you wish to place an order for a product from our website. We collect, store, and process your data to complete your purchase, handle potential future claims, and provide you with our available services. The personal data we may collect includes, but is not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card information.

We use the information you provide to process your orders and to offer the services and information available on our website that you request. In addition, we use your information to manage your account, verify online financial transactions, conduct data audits, identify website visitors, and improve or personalize the design and content of our site for users.

We conduct demographic research and send useful or requested information to users, such as details about products and services, unless you choose not to be contacted for such purposes. We may contact you via email to provide information about products and services if you wish. If you prefer not to receive promotional or marketing communications, you may opt out at any time.

We may share your name and address with third parties to deliver your order (for example, delivery agents or suppliers). We may store order-related details on our site, but they cannot be retrieved directly for security reasons. By logging into your account, you can access your information, view past or pending orders, and manage your address details. You are responsible for keeping your account details confidential and not sharing them with unauthorized parties. We are not responsible for password misuse unless the error is ours.

Other Uses of Your Personal Information

We may use your personal information for surveys and marketing research, with your consent, for statistical purposes while maintaining full confidentiality. You may opt out at any time. We do not share survey responses with third parties, and your email address will not be disclosed unless you choose to participate in contests. Survey responses are stored separately from your personal email address.

We may send you information about us, our website, affiliated websites, products, sales, offers, newsletters, or other related updates. If you do not wish to receive such information, please click the “unsubscribe” link in any email, and we will stop sending these communications within seven business days (excluding weekends and national or religious holidays) after receiving your request.

We may contact you if further clarification of information is needed. Some anonymous data may be used for purposes such as verifying user locations, tracking visits to our website or links in subscribed emails, and providing aggregated, non-identifiable data to third parties like advertisers. These statistics cannot be used to identify you personally.

Competitions

For any competition, we use the data to notify winners and announce our offers. Further details about participation conditions are available in each individual competition.

Third Parties and Website Links

We may transfer your information to other companies within our group, agents, or contractors to assist with transactions as outlined in this Privacy Policy. For example, we may use a third party to help deliver products, process payments, perform statistical or marketing research, or assist customer service.

We may also share information with third parties to protect against fraud and reduce credit risk. If our company or part of it is sold, we may transfer our databases containing your personal information.

Except as stated in this Privacy Policy, we will not sell or disclose your personal data to any third party without your prior consent unless required by law or necessary for the purposes described in this policy. The website may contain third-party advertisements or links to other sites. Please note that we are not responsible for the privacy policies or content of such third-party sites, nor for any third party to whom we may lawfully transfer your data.

2. Cookies

Accepting cookies is not a prerequisite for visiting the website, but please note that certain functions, such as using the “cart” or placing an order, require cookies to be enabled. Cookies are small text files that allow our server to recognize your device as a unique user when you visit certain pages. Your browser stores these files on your hard drive.

Cookies can be used to detect your IP address, saving you time when visiting or returning to the site. We use cookies for your convenience (for example, remembering your details for shopping cart edits) and not for collecting additional personal data or for targeted marketing purposes.

You can set your browser to refuse cookies, but this may limit your use of the site. Please be assured that our use of cookies does not include any personal or private information and is free from viruses.

This website uses Google Analytics to analyze web pages. Google Analytics uses cookies to evaluate how users interact with the website. The data generated by cookies (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to analyze website usage, prepare reports, and provide related services. Google may transfer this information to third parties if required by law or if a third party processes the data on its behalf. Google will not associate your IP address with any other data held by Google.

You can opt out of cookies by adjusting your browser settings, but please note that doing so may limit full website functionality. By using this website, you consent to Google’s processing of your data as described above.

3. Security

We use appropriate technologies and security procedures to prevent unauthorized or unlawful access, loss, or destruction of your information. When we collect data through the website, your personal information is stored on secure servers protected by firewalls.

When collecting payment card details electronically, we protect them using encryption technologies such as Secure Socket Layer (SSL). While this makes it extremely difficult for hackers to decrypt your information, we cannot guarantee 100% security.

We strongly advise against sending full credit or debit card details electronically in unencrypted form. We maintain physical, electronic, and procedural safeguards in handling your data. As part of our security measures, we may occasionally require proof of identity before disclosing personal information.

You are responsible for protecting your password and computer from unauthorized use.

4. Customer Rights

If you are concerned about your data, you have the right to request access to the personal information we hold about you or that you have provided to us. You also have the right to request corrections to any inaccuracies in your personal data free of charge. Additionally, you may request at any time that we stop using your personal data for direct marketing purposes.